Los Angeles Mayor Eric Garcetti ordered sanitation officials to clean up backlogged requests for trash pickups in the city, reports the Los Angeles Times. The paper previously reported that less affluent neighborhoods have long had their calls that report illegal dumping ignored. Boyle Heights has had 30 percent of their requests for trash pickup go unanswered while Van Nuys, a city with comparable request numbers, has had one percent of their calls go ignored.
Now, the Los Angeles Bureau of Sanitation has to clear tens of thousands of outstanding trash that dates back to 2010. Sanitation officials say faulty computer tracking software did not properly record trash pickups that were completed and that the number of unanswered calls is being overestimated.
Part of the mayor’s orders include improving the service tracking system.